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air-Q in action:
How landlady Delphine prevents damage in her vacation apartment with the air-Q

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Vacation apartments are an investment and should be maintained for as long as possible. Unfortunately, guests don't always follow the rules, damage can occur quickly and not every incident is insured. This is exactly what landlady Delphine from Halle had to experience.

Find out here how landlords and landladies can protect themselves with air-Q.

What is it about?

Despite a clearly communicated smoking ban, guests smoked continuously in Delphine's vacation apartment for a week. The consequences were serious:

  • An intense smell of smoke had settled deep into the furniture, textiles and walls.
  • Despite days of ventilation and expensive ozone treatments, the smell persisted.
  • Several pieces of furniture had to be replaced.
  • Amount of damage: several thousand euros - entirely at his own expense, as no insurance company stepped in.
  • No legal recourse, as there was no direct evidence against the guests.

Delphine was therefore not only facing high financial losses, but also long-term damage to its reputation: bad odors in vacation apartments quickly lead to poor ratings and falling booking figures.

The situation clearly showed that it was not enough to hope for the guests' understanding or to rely on insurance cover. Delphine needed an active, preventative solution that would intervene at the first sign of a problem.

air-Q in the vacation home / vacation apartment
air-Q in the WellHome study
Delphine has been renting out a smoke-free vacation apartment for 6 years.

How could the air-Q help?

Delphine opted for the air-Q, an intelligent air measuring device that is specifically designed to solve these problems.

  • Early detection of pollutants: The air-Q continuously measures the air quality, detects smoke particles and immediately sends a push message to your smartphone to warn you of any abnormalities.
  • Discreet operation: no cameras, no invasion of guests' privacy - data is recorded anonymously and in compliance with the law.
  • Quick intervention possible: As soon as smoke is detected, Delphine can immediately contact the guests or - if necessary - initiate further steps before major damage occurs.
  • Additional functions: The air-Q also reports movements in the home (such as when keys are handed over) and offers extensive data on air quality, which can provide further indications of improper use.

Thanks to the air-Q, Delphine regained control - without having to be on site all the time.

What is the result?

Since installing the air-Q, Delphine has been able to defuse several situations before they developed into costly problems:

  • No new smoke damage: Guests respond more quickly to tips if violations are addressed promptly.
  • Immediate notifications: Pollutant loads or unauthorized access are reported in real time.
  • Increased guest satisfaction: Thanks to better air quality and clearer communication, non-smokers also feel more comfortable.
  • Significantly reduced costs: The expenses for the air-Q were minimal compared to the potential follow-up costs due to damage.
  • Reputation protection: Negative reviews due to unpleasant odors were avoided and bookings remained stable.
How the air-Q helped to ensure the quality and safety of a vacation home in the long term

Important functions of the air-Q for owners of vacation homes such as Delphine

Comprehensive data acquisition:
The air-Q measuring device enables the simultaneous measurement of several air pollutants such as temperature, carbon dioxide (CO₂), relative humidity and volatile organic compounds (VOCs). Two air-Qs light were used for the measurement. The high-frequency measurement (every 2 minutes) enables precise analysis of temperature and air quality trends.

Flexibility and ease of use:
The air-Q is compact, easy to install and easy to transport, making it ideal for use in different rooms. This flexibility has made it possible to collect detailed data in different classrooms.

Real-time monitoring:
The air-Q's ability to transmit air quality data to the air-Q Cloud in real time allows non-professionals to quickly access the data, quickly identify specific sources of pollution and increase their understanding of air quality. This can not only raise awareness of indoor air pollution, but also lead to practical changes in the daily school routine of teachers and children, such as regular ventilation.

Delphine summarizes:
"With the air-Q, I can finally react quickly and actively protect my apartment. It's a real game changer for me as a landlord."

Interview with the vacation home landlady Delphine

Discover exciting insights in our interview with a landlady of a vacation apartment.

‍Learnmore about the problems involved in renting out an apartment and how the air-Q can help prevent costly damage. The interview was conducted in September 2024 and provides practical insights.

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Question 1: You had an unfortunate case of damage in your vacation apartment that you had to pay for yourself. What happened?

Response Delphine (landlady): In 2022, an incident occurred in my vacation apartment: guests did not comply with the smoking ban and smoked in the apartment for a week. Despite intensive ventilation and ozone cleaning, the smell of smoke persisted and settled in the furniture. As such damage is not covered by my insurance and I had no evidence against the guests, I had to replace several pieces of furniture and incurred a financial loss of several thousand euros. It was a very unpleasant and expensive experience.

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Question 2: How did you come across the air-Q and why did you choose it?

‍AnswerDelphine: I chose the air-Q because conventional alarm systems are very expensive and don't solve the smoke problem, and surveillance cameras are obviously not an option. The device offers me great added value and additional comfort and safety for my guests by providing early warning of harmful substances. I also receive push notifications as soon as there is smoking in my home and can react quickly to prevent damage.

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Question 3: You have been using the air-Q for some time now. Are you still convinced?

Answer Delphine: Yes, absolutely, it gives me security by informing me of problems in good time and also showing me when the apartment is entered. For example, I can check the key handover remotely. The app provides insightful data and sends push notifications in the event of high levels of harmful substances or access, so I can react immediately. Compared to the previous damage, the investment in the air-Q was minimal, but it offers significant added value for me and my guests and helps to prevent such incidents.

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Do you still have questions or need advice? Please contact us.