Durability Thanks to the Air-Q's Ease of Repair
air-Q air analysis systems are designed to last a long time. Throwing them away is not an option for us! That’s why all parts of the device are replaceable and can be replaced during repairs without having to discard the measuring device. To assess repairability, we used an existing index as a basis.
The Repairability Index
The Repairability Index was developed in France and helps manufacturers self-assess their devices in terms of repairability. The index consists of five subcategories and is used to evaluate smartphones, laptops, washing machines, televisions, lawn mowers, dishwashers, vacuum cleaners, and pressure washers. The final score is calculated using a complex evaluation formula developed by a committee of reparability index experts. We drew inspiration from this formula and applied it to our air-Q, presenting the criteria here in simplified form.
Documentation
Permanently accessible documentation ensures that the air-Q can be used over the long term. Here is an excerpt from the documentation for the air-Q.
Excerpt from the Air-Q documents:
• Repair manuals
• Operating and Maintenance Instructions, Troubleshooting, and Error Codes
• Software and firmware instructions (including the reset software)
• Information on how to access the data stored on the product regarding reported error events
• Specific instructions for self-repair (recommended steps, safety and repair guidelines)
All the information is available on our YouTube channel and on our support page
Rating: 9.1 / 10
Disassembly
The L’air-Q is easy to disassemble. Only basic tools are needed. All parts can be replaced, and more than half of the components can be reused.
Criteria (examples):
• All components are replaceable! It takes fewer than five steps to disassemble it.
• Nearly half of the components can be replaced without tools or with simple tools. For the remaining components, only a Torx 6 screwdriver is needed.
• More than half of the components are removable and reusable, meaning they can be removed and then reinstalled (for example, to expand functionality by replacing a sensor).
Rating: 8.3 / 10
Replacement Parts
Ample availability of replacement parts and fast turnaround times make repairs easier.
Criteria (examples):
• All replacement parts can be delivered to customers in less than 3 days.
• For all replacement parts, availability is guaranteed for more than 7 years for parts dealers, repair shops, and consumers.
• We guarantee that our suppliers can also deliver large quantities of most components within three to five days.
Rating: 9.1 / 10
Prix
Affordable replacement parts ensure that the repair is worth the effort.
Criteria (examples):
• The price of the most expensive replacement part does not exceed 20 percent of the device's retail price.
• The cost of an average replacement part is barely 5 to 10 percent of the appliance's retail price.
Rating: 8.5 / 10
Specific criterion
The “specific criterion” describes how easy it is to perform a repair yourself at home.
Criteria (examples):
• Regular updates and information about the various updates available via a change log
• Easily restore the device to its original state by resetting the firmware settings and formatting the SD card with the push of a button
Repair support via the support portal, the forum, and in person
Rating: 10 / 10
A non-perishable product with no expiration date
Our high-quality air-Q measuring devices stand out for their excellent serviceability. The air-Q never needs to be discarded, even over the long term, because wear parts and other replacement parts are available at an affordable price. So you can enjoy your air-Q for a long time—for healthy air!
Repairability: 9.1 out of 10